Tenant Acquisition & Screening
TENANT ACQUISITION: APPEALING TO PROSPECTIVE RENTERS
Renters today expect a mobile experience. Our online tools make it easy for prospective renters to conduct their business online, from discovering your property to completing their applications, signing their leases and making their payments online.
- Online Rental Applications - Prospective residents apply online using our mobile-friendly rental application. Capturing their information electronically in our integrated tool enables us to evaluate their application and render a decision faster.
- Online Lease Signing - Our property management software platform automatically pulls in the approved applicant’s information and property-specific data to generate and send the lease for electronic signing.
- Online Rent Payments - Residents pay their rent online through their unique tenant portal. They can use their portal to pay manually each month or to establish a recurring payment, which we encourage. A variety of online payment options (e.g., E-Check, Credit Card, Electronic Cash) are available through the portal and funds are deposited faster and more securely.
- Online Maintenance Requests - Residents can also submit maintenance requests via their portal, which records the specific maintenance issue for our Maintenance Coordinator to attempt to troubleshoot and forward to one of our qualified vendors for situations where a repair is required.
-
TENANT PLACEMENT: SCREENING TO FIND THE BEST RESIDENTS
We conduct extensive screening on all applicants focusing on credit, income, employment, prior residential history and criminal background. Our rigorous screening process has resulted in rent-payment default and eviction rates of essentially zero.
- Resident Screening and Background Checks - Our reporting tool instantaneously aggregates critical prospective tenant information, including history of credit, rent payment, and evictions, allowing us to make decisions confidently in real time. Fast and thorough results mean we can qualify residents quickly before they move on to another rental opportunity.
- Negotiation of Lease Terms, Security Deposit & Pet Fees - Most tenants are in the market for a 12 month lease, consequently our most common lease is a 1-year agreement. However, home rentals are highly seasonal with many more tenants looking to rent and move in the spring and summer months. Given that fact, we look for opportunities in the initial lease or at renewal to adjust the rent cycle to coincide with the high-demand season.
- Lease Closing: Lease Agreement and All Required Addenda - Leases and inspection data are signed electronically and stored securely in our property management software system.
4 Tips for Screening Potential Tenants
4 Things Landlords May Not Know About Security Deposit
Request a Quote
How We Market Your Property
Our marketing strategy ensures that your home stands out and attracts high-quality residents quickly.
- Custom Market Analysis – We assess your home, neighborhood, and rental trends to determine the optimal listing price.
- High-Quality Listings – High-quality photography and engaging descriptions increase exposure.
- Online Advertising – We syndicate your property across top rental sites to reach the widest audience.
- Self-Showings – Flexible viewing options for prospective residents ensure faster leasing.
- Weekly Tracking Reports – Regular updates on inquiries, showings, and feedback so you stay informed.
📍 Get a Free Rental Analysis! We’ll provide you with a hands-on assessment tailored to your property.
Resident Screening & Placement
We conduct rigorous screening to ensure reliable residents reside in your property.
- Comprehensive Background Checks – Credit, income, rental history, and criminal records.
- Fast & Secure Leasing – Online applications, lease signings, and payments streamline the move-in process.
- Proactive Lease Terms – Strategic lease structuring ensures long-term occupancy and maximized ROI.
Day-to-Day Property Management
We handle every aspect of managing your rental so you don’t have to.
- Regular Inspections – Move-in, renewal, and move-out inspections protect your property.
- Responsive Maintenance – Residents submit requests online; our vetted vendors ensure timely repairs.
- Rent Collection – Residents pay online via their portal; funds are deposited directly into your account.
- Lease Renewals – We manage renewals, including rental pricing adjustments, to align with market trends.
Financial Management & Reporting
Stay informed and in control with our detailed financial services.
- Direct Deposit – Rental income is sent straight to your bank account.
- Monthly & Year-End Statements – Comprehensive financial reports and 1099s keep your records organized.
- Secure Owner Portal – Access property statements, tax reports, and updates anytime.
Our Guarantees: Peace of Mind for Owners
✅ Happiness Guarantee – Cancel anytime, no penalties.
✅ Results Guarantee – No fees until we secure a resident.
✅ Leasing Guarantee – If a resident leaves early, we credit back the unused portion of the lease fee.
Why Choose Your Intown Home?
We provide expert property management exclusively in Atlanta’s intown neighborhoods. Here’s what sets us apart:
- Local Market Specialists – 30+ years of experience managing homes in Atlanta’s urban core.
- 5-Star Customer Service – We handle every aspect of managing your rental so you don’t have to.
- Transparent Pricing – No hidden fees—just honest, professional management.
- Legal & Industry Expertise – As active National Association of Residential Property Managers (NARPM) members, we stay ahead of Fair Housing laws and rental regulations.
